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Pre-Orders & Back-Orders
Occasionally we offer new items for pre-order, or allow back-orders on regular items currently out of stock. These orders will be fulfilled in the order they were received when the products become available. The payment method you provide when you place a pre-order or back-order will be charged at the time your order is fulfilled and shipped. Pre-orders and back-orders can be cancelled at any time until the item is shipped.
Depending on the time between the placement of your order and its fulfillment, your payment method may become obsolete, i.e. if your bank gives you a new credit card number. In these cases we will reach out to you for updated payment information when we attempt to process your order. Please make sure you have provided us with accurate contact information on your account so we can reach out to you regarding your orders.
The item availability dates provided are estimates based on information provided by our suppliers and may change unexpectedly due to logistics issues. We will keep you informed of any changes or delays affecting your orders.
You can inquire with us about your orders at any time: