MenuDesignShop Return Policy

Returns

Standard items can be returned within 30 days for refund*. Merchandise must be returned in its original, new and unused condition. Shipping charges are not refundable. Contact us at menudesignshop@gmail.com before shipping any returns, as you will need an RMA number.

*To-order items are created especially for you. Because of the unique nature of these items, we do not accept returns of to-order items. You may cancel to-order item orders within 48 hours, after which the sale is considered FINAL. See our To-order Items policy for more information.

Please return items to:

MenuDesignShop Returns
7401 Katelyn Ct.
San Diego, CA 92120
RMA# (Contact us to set up an RMA)

Make sure to include your name, contact information and original order number. The order number can be found on your packaging slip.

Damages

Damages can sometimes occur in transit. If your order was received damaged please contact us at: menudesignshop@gmail.com